Virtual Medical Assistants for Every Healthcare Provider
Virtual assistants for every healthcare provider—Softomedics helps practices reduce admin burden, improve cash flow, and stay focused on what matters most: patient care.
100% HIPAA Compliance for every healthcare process
Healthy Services
We commit ourselves to make your operations as smooth and healthy as possible.
24/7 Support
We provide 24/7 support for you to assist you every step of the way.
Contributing success with 7+ years of Experience in the Medical field
Including hospitals, private practices, clinics and home assistance
Softomedics has 115+ In-house Virtual Assistants available for your practice
We put our experience before everything, that’s why we are fueled by your voice.
Why choose Softomedics?
Dedicated to Providing Quality Services for Healthcare
Your Trusted Partner in Healthcare Support
Softomedics isn’t just a service provider — we act as a true extension of your practice. Our dedicated virtual assistants bring expertise, reliability, and precision to every task, ensuring your operations run smoothly and your patients receive uninterrupted care. From streamlining billing to managing administrative workflows, we help you maximize efficiency while minimizing stress.
With Softomedics, you gain more than support — you gain a partner committed to your growth, compliance, and long-term success.
- Trained healthcare VAs who understand your practice needs.
- 100% HIPAA-compliant processes you can trust.
- Flexible support tailored to your schedule, 24/7.
At Softomedics
What Our Medical Billing Virtual Assistants Do
We provide complete delegation for your practice, whether you have 10s or 100s of customers coming everyday.
Claims Processing & Submission
Our virtual assistants prepare and submit claims with precision, ensuring faster reimbursements, fewer errors, and more time for patient care.
Insurance Verification
At Softomedics, our virtual assistants confirm eligibility of insurance ahead of time, reducing denials, avoiding delays, and keeping your revenue on track.
Denial Management & Appeals
We track and manage denials with precision, reducing revenue loss, streamlining appeals, and easing administrative stress.
Payment Posting & Reconciliation
Our virtual assistants post and reconcile payments with accuracy, preventing discrepancies and keeping your financial records clean
AR (Accounts Receivable) Follow-Ups
Our assistants handle AR follow-ups with precision, ensuring faster collections, fewer delays, and a steady cash cycle.
Patient Billing & Statements
Our virtual assistants manage patient billing with clarity, sending accurate statements, timely reminders, and improving collections.
Data Entry & Reporting
At Softomedics, Our virtual assistants manage data entry for our customers with precision, keeping every record accurate, organized, and always up to date.
HIPAA Compliance
We follow strict HIPAA guidelines to protect patient confidentiality while streamlining your billing process and driving sustainable revenue growth.
Our Trusted Partners
We are proud to work with these healthcare providers to provide our services.















Appointment
Schedule Your Care with Our Certified Experts
How It Works
Your Path to Better Practice, One Step at a Time
Make An appoinment
We start by understanding your practice’s unique needs — from billing to patient support. This helps us design a tailored virtual assistant solution.
Onboarding
Our team integrates seamlessly with your systems, ensures HIPAA compliance, and trains dedicated VAs to match your workflows.
Begin Your Growth
Once live, our virtual assistants manage tasks reliably while our team provides 24/7 support, helping your practice reduce admin stress and improve cash flow.
Why Choose Us
The Softomedics Advantage
Streamlined Operations That Reduce Admin Burden
Our virtual assistants take over time-consuming tasks like billing, claims management, and reporting, helping your staff stay focused on patient care while improving overall efficiency.
Faster Cash Flow With Fewer Delays
By submitting claims accurately, following up on unpaid balances, and minimizing denials, our VAs ensure your practice gets reimbursed quickly and consistently without unnecessary disruptions.
Reliable Compliance for Lasting Peace of Mind
With strict adherence to HIPAA standards and proven billing practices, our assistants safeguard sensitive data while keeping your workflows secure, compliant, and audit-ready.
With the power of AI and human-in-the-loop assistance…
At Softomedics
Medical Billing & Coding Made Efforless
We have made Medical billing and coding made effortless for our customers. Start your free trial now to avail these services.
Patient Registration
Gathering and validating patient demographics, insurance data, and medical records to guarantee precise billing and coding across the healthcare cycle.
Insurance Verfication
Verifying patient insurance coverage, eligibility, and benefits prior to care, ensuring accurate reimbursement for all services delivered.
Medical Coding Process
Converting medical diagnoses, procedures, and treatments into standard codes (ICD-10, CPT, HCPCS) to ensure accurate records and billing.
Claim Processing
Submitting insurance claims from coded data, then tracking and managing them to secure timely payments and resolve denials quickly.
Softomedics vs Others vs In-house Hiring
Others
5%–7% of collections
What you get
- Basic Billing
- Limited Add-ons
What you risk
Extra fees for denials, reporting, AR management
Softomedics
2.25% of collections
What you get
- Full Service Billing
- AR Follow-ups
- Denial Management
- Reporting
- HIPAA Compliance
What you risk
None, All inclusive, No hidden risk
In-house Hiring
$3,500–$5,000+/month per biller (≈12%–15% of collections for small practices)
What you get
- One or two staff members
What you risk
High salaries, benefits, turnover, training costs
Take the first step to Smooth Processes Now
Book a call with us now to start delegating your process. See how we can help you streamline your processes.
Testimonials
Experiences That Speak for Themselves

Doctor
I can’t recommend Softomedics enough! Before partnering with them, medical billing was a constant headache for my practice. I was always stressed about lost revenue and overwhelmed by the billing process. Since bringing them on, I finally feel at ease. They manage everything weekly and keep me updated on incoming payments without me having to chase details. What impressed me most was how they recovered thousands of dollars that had been stuck for months when they first joined us. Their precision and dedication are outstanding—they even track denials and handle resubmissions seamlessly. And I have to say, Danny is an exceptional manager!

Doctor
Exceptional service! Harry and his team at Softomedics have completely transformed the way we operate. With unmatched efficiency, sharp attention to detail, and quick response times, they seamlessly manage our billing processes, handle administrative tasks, and even anticipate our needs before we do. Their commitment to excellence is evident in every interaction, making them an invaluable partner for our practice.

Doctor
As a chiropractor, I highly recommend Softomedics for their exceptional medical billing and practice management support. Their virtual assistants are true game-changers, efficiently handling patient intake and scheduling with ease. On top of that, their digital marketing services, including a complimentary website, have greatly enhanced my practice’s online presence. Softomedics has become an indispensable partner in helping my business grow.
Case Studies
Some of the recent Case Studies activating growth
Read out some of the case studies below and book a call with us to know how we can help you.

Texas Clinic Turnaround
How a Texas Clinic Recovered $210,000 and
Transformed Its Workflow with Softomedics


New York Clinic Boost
How a New York Physical Therapy Clinic Recovered Lost Revenue and Gained Time Back
Your Questions, Answered.
Curious What It’s Like to Work With Softomedics? Here’s Everything You Need to Know.
It's simple. We provide medical billing experts who work virtually with your team and manage billing-related tasks. We can integrate with your EHR and manage different tasks to streamline your practice's cash flow.
You can schedule a call with our medical billers, and we can explain how we can ease your burden. Also, we offer a 5-Day free trial so you can confidently decide to sign a contract. Last but not least, our previous clients have spoken about our medical billing services in USA. Visit the testimonials section to view our clients' comments.
Our team is a diverse pool of medical billers with experiences in different specialties like Cardiology, Endocrinology, Radiology, Chiropractic, Mental Health, Physician, and many more. We work with healthcare providers from all specialties.
We comply with HIPAA regulations and follow the government's guidelines to ensure the security of patient's data. Our experts use advanced systems that provide additional security against data breaches.
We offer 24/7 support and can handle after-hours calls to ensure patients are reminded of appointments. We use AI chat bots or human assistants to make these follow-ups and reduce no-show rates significantly.
Yes, we assist with patient scheduling, reminders for medical procedures, and follow-ups after surgeries.
Our customer service includes handling patient queries, coordinating appointments, and assisting with medical clearances, with agents trained to document patient interactions and follow medical scripts.
Yes, we have trained staff familiar with various prior authorization portals and processes, across the globe.
Absolutely. If your primary assistant isn’t the right fit, just bring it to our attention by speaking with your dedicated supervisor. You’ll have two fully trained backup assistants ready to step in, and we’ll handle the transition smoothly. Just allow us up to 10 business days to complete the switch—ensuring your new assistant is fully briefed and ready to go with no disruption to your workflow.
Not at all. You just need to brief us about your processes and what you need done—and we’ll handle the rest. Our Training & Enablement Managers take that information and ensure your assistant is properly trained before starting. Plus, we conduct ongoing training sessions to keep your assistant aligned with your evolving needs, so you never have to worry about micro-managing or retraining.
Our Virtual Assistants work five days a week. However, if you require weekend availability or wish to use our 24/7 receptionist service, we've got you covered. For weekend or holiday support from your dedicated assistant, additional compensation may be required.
To keep your assistant motivated and performing at their best, you’re always welcome to incentivize them with bonuses or performance rewards. A little appreciation goes a long way—it boosts morale and ensures they stay committed and on top of your tasks. We believe in taking care of our people. Softomedics offers competitive pay, ongoing training, performance bonuses, wellness support, and career development opportunities—ensuring happy, motivated assistants who are committed to your success.
We can swiftly implement virtual medical receptionists using at your front desk. This setup allows our agents to assist patients efficiently with insurance verifications, facilitating intake, answering questions, and coordinating appointments. We also offer the option to utilize third-party software and can set them up at your facilities.